
On December 10, 2025, Uber expanded its services via a tie-up with Open Network for Digital Commerce (ONDC) to introduce metro ticket booking for Bengaluru’s Namma Metro through the Uber app Simultaneously, Uber also launched a new B2B logistics offering under the name Uber Direct starting with grocery-delivery partnerships and scaling up to more logistics use-cases. This means that commuters in Bengaluru can now use Uber not only for rides but also for planning and paying for their metro journey all from the same app.
Convenience, Integration, Simplicity
Convenience no need to stand in queues at metro stations; tickets can be purchased anytime, anywhere from the app Time-saving users can get their tickets ready before arriving at the station One-stop mobility solution you can book your metro tickets, and also use Uber for first-mile/last-mile (auto or cab) all via a single app Digital payment via UPI payment is processed through UPI, meaning no need for physical tokens or cash. Digital QR-based tickets once ticket is booked, a QR code appears in the app; commuters simply scan it at the metro gate to enter

Uber for Namma Metro — Step-by-Step
Update your Uber app to the latest version Open the app and look for the “Metro Tickets” icon typically under “Services” or similar menu Select your boarding station and destination from the dropdown list — and choose number of passengers Confirm fare and route Pay via UPI (only option for now). After payment, the app generates a QR-code ticket. Use this QR code at the metro-station gate to enter
Matters – For Commuters, City & Mobility
Simplified public-transport access By enabling metro-ticket booking on a widely used ride-hailing app, Uber helps reduce friction especially for users who might otherwise juggle multiple apps or stand in long ticketing queues Scalability: more than just rides With the simultaneous launch of Uber Direct (for B2B logistics), Uber positions itself as not just a ride-hailing app but a broader urban-mobility logistics platform
Better multimodal integration Given that auto/cabs metro last-mile transit are all possible through the same app, this move nudges urban mobility toward “door-to-door” seamless journeys. Officials believe such integration — combining auto, metro, bus will boost public-transport usage in Bengaluru Digital, cash-free, QR-based mobility With UPI payment and QR-ticketing, commuters benefit from a fully digital system reducing need for physical tokens or cash, supporting quicker entries, and improving convenience
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What’s Next — And What to Watch Out For
Though Uber says ticket-booking is live for multiple cities, the feature may appear progressively. If you don’t see Metro Tickets in Uber yet ensure your app is updated and check the Services section. For now, payment is limited to UPI. So you’ll need an active UPI-linked account to use this feature The metro-ticket QR will generally be valid only for that day’s service (as per standard metro-ticketing rules). As this expands, more cities and metro networks may go live — which could make digital commuting much easier across India
Final Thought
The integration of Namma Metro ticket booking inside the Uber app marks a significant step toward unifying urban mobility: ride-hailing, metro, first-/last-mile transit, and even logistics all under one roof. For daily commuters, this could mean less hassle, fewer waiting lines, and smoother journeys. The convenience of digital payment QR-based entry is a win for tech-savvy city dwellers
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