There have been reports of Airtel network problems in various parts of India till May 15, 2025, especially affecting mobile services. Based on the latest information, we will solve the network problem here and in this block.
Recent Outages: On May 15, 2025, Airtel experienced network outages that affected call services mainly in South India, including Chennai, Coimbatore, Hyderabad, Bengaluru, Madurai, and parts of Kerala and Tamil Nadu. Users reported being unable to make or
receive calls, with some experiencing complete service disruptions for several hours. Mobile data services were reportedly less impacted. Outage tracking platform Downdetector recorded nearly 8,400 reports of problems till 9 pm on May 15
Airtel’s response: Airtel acknowledged the network outage in “some areas of Tamil Nadu and Kerala” and said that their technical teams are working to resolve the issue as quickly as possible. However, as of May 15, there has been no update confirming a full resolution
Current sentiment: Posts on reveal that users continue to be frustrated, with complaints of frequent network issues, call drops and slow internet speeds across various regions, including NCR, Mumbai and Bengaluru. Some users have reported issues lasting for months without adequate resolution from customer care
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Troubleshooting tips: If you are having issues, you can try the following steps suggested by Airtel and technical resources
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Check signal strength: Make sure you are in an area with good coverage. You can confirm this using Airtel’s coverage map on their website
Toggle Airplane Mode: Turn Airplane Mode on and off to reset the connection
Restart Device: Reboot your phone to resolve minor connectivity issues
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Check APN Settings: Incorrect Access Point Name settings can affect internet connectivity. Update them as per Airtel’s guidelines for faster internet
Reset Network Settings: On Android, go to Settings > General Management > Reset > Reset mobile network settings. On iPhone, go to Settings > General > Transfer or Reset > Reset > Reset Network Settings
Contact Customer Care: Reach out to Airtel’s customer service at (Area code) 44444121 (e.g., 011 for Delhi) to report outages or get personalized assistance
Current Status: There are no reports confirming if the May 15 outages have been completely resolved by May 15. For real-time updates, you can check Downdetector.in or Airtel’s official social media channels
(@Airtel_Presence, @airtelindia on X). If you are facing any issues, contact Airtel customer care or check their coverage map for your area.
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